What if I need to discontinue lessons? |
We must be notified in writing.
There are 2 ways you can notify us:
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By completing and submitting the online 'Discontinuing Lessons' form
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By giving the front desk written notice that you wish to discontinue lessons.
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Can I discontinue lessons by email? |
No, you must either fill out the online 'discontinue lessons' form or submit written notice to the front desk. Any withdrawal notices by email are invalid and will not be processed, and the tuition charges will not stop.
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Can I just tell you I want to stop lessons? |
Written notification is required for the charges to stop.
Verbal notification, either by phone, by telling management, staff, or your teacher will not count as written notification to stop charging you for lessons. You must notify management in writing, by either filling out the online 'discontinue lessons' form or submitting written notice to the front desk.
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Can I notify you by phoning? |
Written notification is required for tuition charges to stop.
Phoning, voicemails, verbal notification, telling management, telling staff or telling your teacher, either in person or on the phone, will not count as written notification to stop charging you for lessons. You must notify management in writing, by either filling out the online 'discontinue lessons' form or submitting written notice to the front desk.
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Can I notify my teacher that I'm discontinuing lessons? |
Telling, texting, or emailing your teacher will NOT count as notification to management to discontinue lessons. You will continue to be charged for lessons until written notification is received by management. You must either fill out the online 'discontinue lessons' form or submit written notice to the front desk.
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When will the charges stop? |
Your tuition charges will stop once we have received and processed your written notice.
Please allow a minimum of 3 business days to process your withdrawal once we have received it.
If you are charged for lessons during the 3 days we are processing your withdrawal, your withdrawal date will be extended.
No tuition will be refunded if you are charged during the processing period.
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Can I get a refund? |
No tuition or payments are refunded when discontinuing lessons. All payments made toward tuition must be used for lessons only.
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